How Production Works

Answers for sports teams, clubs, and brands.

Explore custom sportswear manufacturing, free design mockups, sample policies, production timelines, and live order tracking.

General & Orders

Everything you need to know about ordering custom sportswear.

General & Orders

What services do you offer?

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The answer

We manufacture fully custom sportswear and teamwear—including jerseys, shorts, tracksuits, and training gear—featuring custom sublimation, embroidery, stitching, and printing.

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General & Orders

Do you offer free mockups?

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The answer

Yes! We offer free customized 2D/3D design mockups so you can visualize and approve your team kit before production begins.

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General & Orders

Can I order free physical samples?

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Yes, we provide free physical samples for our regular and returning customers to verify fabric quality, sizing, and print finishes.

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General & Orders

Can I place multiple orders at once?

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Yes. Our platform allows you to build, manage, and track multiple custom product orders and rosters simultaneously from a single account.

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General & Orders

How do I monitor my order progress?

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You can follow every stage of manufacturing—from fabric cutting, sublimation, and stitching to packing—in real time on your live Production Tracking dashboard.

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Production & Timelines

Manufacturing lead times, rush orders, and operational workflows.

Production & Timelines

How long does production take?

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Standard manufacturing normally takes between 3 to 4 weeks depending on order size and customization details.

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Production & Timelines

Do you accept urgent or rush orders?

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Yes. Urgent orders can be prioritized, produced, and shipped within 2 weeks upon request and capacity confirmation.

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Production & Timelines

Can I make changes to my order during production?

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Once production has started, changes are not guaranteed. Minor adjustments may sometimes be accommodated depending on the current milestone, but additional costs or delays may apply.

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Production & Timelines

Can I cancel my order if I change my mind?

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A change of mind is not accepted once raw materials are allocated or production has officially commenced, due to the fully custom nature of team apparel.

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Production & Timelines

How do holidays affect my order timeline?

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Scheduled manufacturing holidays and non-working days are automatically calculated and factored into your live order tracking timeline to keep delivery dates transparent.

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Quality & Return Policy

Our quality guarantee, damaged items, and replacement policies.

Quality & Return Policy

What is your return and replacement policy?

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Because all apparel is custom-manufactured, we do not accept standard returns. However, if any item arrives damaged or has a manufacturing defect, we will reproduce the affected pieces free of charge and include them in your next shipment.

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Quality & Return Policy

What happens if there is an error in my order?

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If an item does not match your approved purchase order or design proof, notify us with photos immediately. Verified defective or incorrect garments will be remade free of charge.

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Quality & Return Policy

How do you ensure product quality?

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We maintain strict quality control throughout cutting, printing, stitching, and packing to ensure colors, sizing rosters, and durable stitching match your exact specifications.

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Pricing & Invoicing

Quotes, purchase orders, and payment terms.

Pricing & Invoicing

How do purchase orders and invoicing work?

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After building your custom order or roster, our admin team generates a detailed Purchase Order (PO) and Invoice for review and approval prior to production.

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Pricing & Invoicing

Are there minimum order quantities (MOQs)?

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We support both small club orders and large sports organization batches. Specific MOQs depend on the garment type and customization technique.

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